NAMI’s mission statement and core values revolve around empathy, hope, tenacity, and families.

We foster hope through compassionate support, advocacy, education, and awareness so that all impacted by mental illness are empowered to live their most fulfilling lives.

NAMI Buffalo & Western New York envisions a world where all people affected by mental illness live their authentic lives fully informed, supported, and empowered by communities and families that care.

Hope

Hope is the foundation of recovery, advocacy, and change. It is what keeps families, individuals, and communities moving forward despite challenges. The belief that things can improve—whether through better systems, personal resilience, or community support—is at the core of NAMI’s work.

Compassion

At its heart, NAMI is about people helping people. Compassion is what drives NAMI to create judgment-free spaces, provide emotional support, and advocate for those who struggle to be heard. It allows for deeper connections and fosters understanding between families, individuals, and the broader community.

Inclusivity

Mental health affects everyone, regardless of background, identity, or circumstances. Inclusivity ensures that NAMI remains a welcoming, accessible, and equitable organization that recognizes the diverse experiences of those impacted by mental illness. It reinforces the idea that no one should face these challenges alone.