Adult Counseling Services
Counseling (also referred to as therapy or psychotherapy) assists individuals address their emotional, mental and physical concerns. Services typically start with an assessment to determine the level and type of care needed. A general listing of Counseling providers is below, following the information about different counseling professional titles.
Adult counseling services are found in many settings, including community mental health organizations, clinics, individual practices, schools, primary care offices, and faith-based organizations. Some locations have psychiatrists on site or on-call, while others can refer to psychiatric care as needed. At times, counseling is required as part of a treatment plan.
Counseling for co-occurring disorders (also referred to as “dual diagnosis” or “MICA”) is offered by some agencies, as part of a program specifically addressing both mental illness and addiction. See Group-Specific Services for further discussion.
Substance use disorder (addiction) counseling is included in the separate Substance Use Disorder section of this website. Counseling resources for special groups or conditions, such as Postpartum, Veterans, Developmental Disability or Immigrant & Refugees, are included in the Group-Specific Services sections. Others may be found at 211wny.org.
Assessment and Therapy
Therapists can help someone better understand and cope with thoughts, feelings and behaviors. They can also offer guidance and help improve a person’s ability to achieve life goals. These mental health professionals may also help assess and diagnosis mental health conditions.
Psychologists
Psychologists hold a doctoral degree in clinical psychology or another specialty such as counseling or education. They are trained to evaluate a person’s mental health using clinical interviews, psychological evaluations and testing. They can make diagnoses and provide individual and group therapy. Some may have training in specific forms of therapy like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT) and other behavioral therapy interventions.
Degree requirements: Doctor of Philosophy (Ph.D.) in a field of psychology or Doctor of Psychology (Psy.D.).
Licensure & credentials: Psychologists are licensed by licensure boards in each state.
Counselors, Clinicians, Therapists
These masters-level health care professionals are trained to evaluate a person’s mental health and use therapeutic techniques based on specific training programs. They operate under a variety of job titles—including counselor, clinician, therapist or something else—based on the treatment setting. Working with one of these mental health professionals can lead not only to symptom reduction but to better ways of thinking, feeling and living.
Degree requirements: master’s degree (M.S. or M.A.) in a mental health-related field such as psychology, counseling psychology, marriage or family therapy, among others.
Licensure & Certification: Varies by specialty and state. LCADAC, Licensed Clinical Alcohol & Drug Abuse Counselor
Clinical Social Workers
Clinical social workers are trained to evaluate a person’s mental health and use therapeutic techniques based on specific training programs. They are also trained in case management and advocacy services.
Degree requirements: master’s degree in social work (MSW).
Licensure & credentials: Examples of licensure include:
- LICSW, Licensed Independent Social Workers
- LCSW, Licensed Clinical Social Worker
- ACSW, Academy of Certified Social Worker
Source NAMI National
Please call 211 or visit 211WNY for the following special counseling needs:
- Infant and Early Childhood Mental Health
- Anger Management
- Eating Disorders Treatment
- Faith Based Counseling
- Family Counseling
- Geriatric Counseling
- Geriatric Psychiatry
- Marriage Counseling
- Premarital Counseling
- Divorce Counseling
Counseling Resources
BestSelf Behavioral Health, Inc.
716-884-0888
255 Delaware Ave
Buffalo, NY 14202
www.bestselfwny.org
Fees: Sliding Scale available
Service Details
Fully integrated mental health and substance use disorder treatment and services for children and adults including mental health, substance use disorder, health assessment & monitoring, psychiatric rehabilitation, targeted case management, peer services. On-Track Adolescent Program, DBT, PROS, ACT, Reentry, integrated co-occurring disorder, MAT, school-based programs, Child Advocacy Center. Mobile Mental Health Services provides counseling in the community and in-home for Medicaid recipients who have significant barriers to receiving outpatient treatment. Bilingual Counselors available at some locations in Buffalo.
Service Area: WNY
BryLin Outpatient Mental Health Clinic
716-632-5450
531 Farber Lakes Dr., Ste. 201
Williamsville, NY 14221
www.brylin.com
Fees: Sliding scale available
Service Details
Services for adults, 18 years of age and older. Focus on overall wellness with counseling centered on: symptom reduction and management; skill building; coping skills development; and support. Services include: psychiatric assessment, individual and group therapy, medication management, dual diagnosis, anxiety, depression and stress management, trauma treatments, Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Emotion Regulation/Mindfulness Skills) and more.
Service Area: WNY
Buffalo Psychiatric Center
716-816-2218
400 Forest Ave
Buffalo, NY 14213
www.omh.ny.gov
Fees: Sliding Scale available
Service Details
Provides comprehensive outpatient mental health services including treatment, rehabilitation, support, self-help, crisis, and vocational services.
Service Area: WNY
Catholic Charities
716 895-1033 or 1-877-448-4466
741 Delaware Ave
Buffalo, NY 14209
www.ccwny.org
Fees: Sliding scale available
Service Details
Counseling and substance abuse services, multiple social services. Non-denominational.
Locations: WNY
Compass House
716-884-3066
1451 Main Street
Buffalo, NY 14209
https//www.compasshouse.org
Fees: Free
Service Details
Provides non-residential support services for youth ages 14-24, homeless or at risk of becoming homeless. Offers case management assistance for secure housing, financial resources, employment, and educational services. Also provides basic skills training; health and mental health services; advocacy; individual, group, and family counseling; and both individual and group independent living instruction.
Service Area: Erie County
The Dale Association
716-433-1937
33 Ontario St
Lockport NY
https://daleassociation.com/
Fees: Sliding Scale available
Service Details
Outpatient counseling and treatment, Community Mental Health Nurse, Peer Specialist, Senior Services, PROS
Locations: Erie & Niagara Counties
Endeavor Health Services
716-895-6700
1526 Walden Ave, Ste. 400
Cheektowaga,NY
https://www.mid-erie.org
Fees: Sliding scale available
Service Details
Counseling, Psychiatry, HCBS, HARP, PROS, Medication Management, Forensic. Certified Community Behavioral Health Center
Locations: WNY
Envision Wellness WNY (formerly Northwest Community Mental Health Center)
716-877-6763
406 Vulcan Avenue
Buffalo, NY 14207
www.northwestcmhc.org
Fees: Sliding Scale available.
Service Details
Provides mental health assessment, treatment, and intervention. Specializes in people with multiple hospitalizations. Day Treatment, Etaria program for co-occurring substance use disorder.
Service Area: WNY
Erie County Medical Center Adult & Family Clinic
716-898-3255
62 Grider St
Buffalo, NY 14215
www.ecmc.edu
Fees: Sliding scale available
Service Details
Includes assessment and psychotherapy
Service Area: WNY
Erie County Medical Center Outpatient Behavioral Health
716-898-1676
1285 Main St., 1st Flr
Buffalo, NY 14202
www.ecmc.edu
Fees: Sliding scale available
Service Details
Assessment, individual and group counseling, medication evaluation and monitoring, psychiatry, Dual Diagnosis (mental health & substance use), PTSD, Clozaril management. No appointment needed.
Service Area: WNY
Harmonia Collaborative Care (formerly Community Concern of WNY)
716-947-5025
6722 Erie Road
Derby, NY 14047
www.harmonia-care.org
Fees: Private pay, Medicaid, Medicare, or health insurance.
Service Details
Age 13 and up. Provides outpatient mental health services including individual, marital, family, parent, and group therapy; depression and anxiety counseling; psychiatric assessment and treatment; medication management and provision; crisis intervention and case management; specialized programs in stress management; domestic violence intervention for victims and perpetrators; and trauma recovery.
Service Area: Cattaraugus, Chautauqua, & Erie Counties.
Horizon Health Services, Inc.
716-831-1800
55 Dodge Road
Getzville, NY 14068
www.horizon-health.org
Fees: Sliding scale available
Service Details
Treatment and support for individuals and families struggling with substance use disorders and mental health issues. Outpatient & residential treatment, detoxification services, military/first responder residential treatment, crisis stabilization, therapy dog program.
Service Area: WNY
Jericho Road Community Health Center – Barton Street Clinic
716-881-6191
184 Barton Street
Buffalo, NY 14213
www.jrchc.org
Fees: Sliding scale available
Service Details
Community Health Center providing behavioral health services. Open to all. Specializes in refugees, immigrants, and low-income communities. Multiple languages.
Service Area: Erie County residents only
Jewish Family Service
716-883-1914
70 Barker St.,
Buffalo, NY 14209
www.jfsbuffalo.org
Fees: Sliding scale available
Service Details
Provides outpatient mental health services including diagnosis, treatment planning, and therapy. WNY Center for Survivors of Torture. Immigrant and refugee services. Non-denominational. Serves children, adults, and seniors.
Service Area: WNY
Monsignor Carr Clinics/Catholic Charities
716 895-7718 or 1-877-448-4466
76 W. Humboldt Parkway
Buffalo NY 14214
www.ccwny.org
Fees: Sliding scale available
Service Details
Comprehensive psychiatric and social work services. Individual, family and group counseling, medication management, in-home treatment. Non-denominational. Serves children ages 5 and up, adolescents, and adults.
Service Area: Erie & Niagara Counties
Niagara County Mental Health Department
Niagara Falls Adult Mental Health Clinic
716-278-1940
Trott Access Building
1001 Eleventh Street
Niagara Falls, NY 14301
www.niagaracounty.com/Departments/Mental-Health-Services
Fees: Sliding scale available
Service Details
Provides outpatient mental health services to clients who seek help for depression, anxiety, suicidal feelings, and psychiatric illness.
Service Area: Niagara County.
Niagara Falls Memorial Medical Center/Behavioral Health Services
716-278-4000
621 10th St
Niagara Falls, NY 14302
www.nfmmc.org/programs-services/behavioral-health.php
Fees: Financial assistance available
Service Details
A full-service health care facility offering a wide range of primary health care and specialty services including outpatient and inpatient psychiatry. Screening and evaluation, medication treatment services, day treatment and addiction services. Behavioral Health Home and community-based services.
Service Area: Niagara County
Oishei Children’s Hospital
Children’s Psychiatry Clinic
716-859-5454
1028 Main Street
Buffalo, NY 14202
www.wchob.org
Service Details
Ages 2–21. Diagnostic assessment, evaluation and treatment services, individual and family psychotherapies; psychiatric evaluation and consultation; medication management; advocacy for clinic patients with schools, social services, or other agencies.
Service Area: WNY
Spectrum Human Services
716-539-5500
227 Thorn Ave.
Orchard Park, NY 14127
www.shswny.org
Fees: Sliding scale available.
Service Details
Community-based services, drug addiction counseling, home health care coordination, housing assistance, mental health clinics, and counseling services, PROS, ACT, co-occurring disorders, re-entry, LGBTQ and more.
Service Area: WNY
VA Western NY Healthcare System
Buffalo VA Medical Center
716-834-9200
United States Department of Veterans Affairs
3495 Bailey Avenue
Buffalo, NY 14215
www.buffalo.va.gov
Service Details
Inpatient and outpatient treatment includes evaluation, treatment, medical, surgical, psychiatry, neurology and rehabilitation medicine. Post-traumatic stress disorder treatment, HIV/AIDS, alcohol and drug dependence day treatment.
Eligibility: Veteran status and active duty.
Service Area: WNY.
Venture Forthe
Behavioral Health Home & Community Based Services
716-501-8123
3900 Packard Road
Niagara Falls, NY 14303
www.ventureforthe.com
Service Details
Services for individuals with serious mental illness and substance abuse disorders. Psychosocial Rehabilitation (PSR), Community Psychiatric Support & Treatment (CPST), Habilitation, Family Support & Training, Pre-vocational Services, Intensive Supported Employment (ISE), Ongoing Supported Employment, Education Support Services, Empowerment Services Peer Supports
Service Area: WNY
Buffalo Vet Center – Veterans Affairs
Veterans Affairs WNY Healthcare System, VA
716-862-7350
2372 Sweet Home Road, Suite 1
Amherst, NY 14228
Fees: Free
Service Details
Readjustment counseling for eligible veterans, this includes individual, group, couples and family. Counseling for post-traumatic stress disorder, substance abuse and sexual trauma. Employment counseling, job referral, benefits referral, community education. Eligibility: combat veterans; those who served in direct support of combat operations; veterans who self-report of military sexual trauma; bereavement counseling for family members who lost someone on Active Duty.
Service area: WNY.