Respite & After Hours Centers
Respite services help prevent the need for hospitalization or clinical diversion. These services help sustain recovery and provide additional support to stabilize a recovery. Often people think that the emergency room is the only place to go for help, especially outside of regular business hours. Utilizing respite or after hour centers eliminates the need for long waits in an emergency room when a person is not experiencing a mental health crisis. In some locations, a mental health professional may be present to provide support and/or evaluate an individual.
Additional support is available through the Crisis Text Line, a free, anonymous, text-based support network that’s available 24/7. Simply text “Got5” to 741-741 to start a texting conversation with a trained volunteer Crisis Counselor who can help you get through a difficult moment.
Respite & After Hours Resources
Recovery Community
BestSelf Behavioral Health
69 Linwood Ave., Buffalo, NY 14209
716-424-0021
Tuesday – Thursday: 10 am – 5 pm
Wednesday – Friday: 10 am – 8 pm
Saturday: 9 am – 12 pm
430 Niagara St., Buffalo, NY 14201
716-566-1870 (must call to pre-screen)
3176 Abbott Rd, Orchard Park, NY 14127
716-566-1870 (must call to pre-screen)
Fees: Free
Service Details
BestSelf Recovery Community was created to give people in all stages of recovery and their families a safe and welcoming environment to reclaim their lives. The BestSelf Recovery Community takes a holistic approach to recovery, offering a wide range of personalized services to promote healthy lifestyles – from support groups and life-skills training to nutrition seminars and exercise classes. You do not have to be a BestSelf client to use this service.
Refreshing Waters Respite House
Recovery Options Made Easy (ROME)
House 844-588-8427 or 716-248-2886
Warmline 844-749-3848 or 716-248-2941
Text for Warmline 716-392-2221
Service Details
Recovery Options Made Easy has developed two innovative peer-run Short-Term Crisis Respite hospital diversion programs that fill a critical gap in the mental health services in Western New York. Recovery Options Respite Centers break the cycle by providing short-term, community-based, home-like settings designed to support individuals in crisis and promote wellness. Both respite homes can accommodate guests 24/7 and are open every day of the year. Services support adults struggling with a mental health issue, including but not limited to: depression; anxiety; veterans and their families; abuse survivors; PTSD; grief and loss of a loved one; individuals and their families living with severe, terminal, or chronic illness; and anyone with a mental health issue who is struggling and wants an alternative to hospitalization. ROME’s goal is to provide recovery-oriented, trauma-informed, peer and formal support in a safe, compassionate, and understanding community setting. Staff are all highly-trained peer companions and advocates and have experiences with trauma.
Service Area: Erie County (Refreshing Waters); Chautauqua and Cattaraugus Counties (Eagle’s Nest)
Spectrum Urgent Mental Health and Addiction Care Clinic (U-MHACC)
716-539-6743
1280 Main St
Buffalo, NY 14209
Fees: Free
Hours Monday-Friday | 8 AM-8 PM
Saturday | 9 AM-1 PM
Service Details
A walk-in program for individuals having a crisis that may lead them to the hospital emergency room, needing to talk with someone who has experienced similar situations, or needing encouragement in making positive changes in their life. Guests who visit can talk with a Peer Specialist and a Registered Nurse, and have access to a variety of other services including:
– Development of WRAP (Wellness Recovery Action) plans
– Assistance with budgeting and financial planning
– Learning coping skills
– Linkage to community resources, and much more.
Guest must be at least 18 years of age and have a primary mental health or substance abuse condition.
Service Area: Erie County.
The Renewal Center
through Recovery Options Made Easy
716-245-4200
327 Elm Street
Buffalo, NY 14203
www.renewal-center.org/
Fees: Free
Hours 3 pm – 11 pm
Service Details
A walk-in program for individuals having a crisis that may lead them to the hospital emergency room, needing to talk with someone who has experienced similar situations, or needing encouragement in making positive changes in their life. Guests who visit can talk with a Peer Specialist and a Registered Nurse, and have access to a variety of other services including:
– Development of WRAP (Wellness Recovery Action) plans
– Assistance with budgeting and financial planning
– Learning coping skills
– Linkage to community resources, and much more.
Guest must be at least 18 years of age and have a primary mental health or substance abuse condition.
Service Area: Erie County.
